YouTube is a perfect example of a platform that has somehow managed to serve as host to an incredible ecosystem of content creators despite the management having little real concept of the value of the system and consistently treating its most important creators poorly. They would kill the goose that laid the golden egg just to make things marginally easier for advertisers or to save themselves the trouble of having to do real work.

Not only that, but they do a very poor job of contending with what can only euphemistically be called "the wide diversity of content" on the site. Dumb as rocks machine learning based recommendations and content filtering means that for a vast majority of users (including minors and children) it's common to watch perfectly ordinary videos and then be recommended all sorts of ridiculous videos to watch next, from flat Earth and ancient aliens conspiracies to misogynists to holocaust deniers and actual nazis.

To call YouTube a "mess" is a vast understatement. Much like twitter they have captured the attention and engagement of enormous numbers of people, and yet somehow they cannot figure out how to prevent the platform from becoming a toxic hell hole (because they refuse to do the work), they treat their users and creators poorly, and somehow they are constantly in a battle to increase revenue. I support about half a dozen different folks who make youtube videos via patreon but I refuse to give youtube money until they get their head out of their ass.