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It's striking to see that there is a full section of Troubleshooting and test procedures, over 250 pages for the PC manual, as if it was supposed to fail by default.

Apple did the opposite, user-centered approach meaning it should work by default.

Opposite cultures, indeed.

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Apple's approach is "send it back to us if something is wrong", and more recently, "buy a new one".

The solutions in the test segment are all "note the error and have your system unit serviced", so there's no difference there.

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