Cousin is a restaurant manager in the bay area. He mentioned that the margins are so thin in the business that one or two "bad" nights can literally ruin the balance sheet for the entire month.
Maybe if America slowly increased the minimum wage at inflation + 10% each year, it would end up in the same place as Australia. Right now, US social rules and expectations are set up around a low minimum wage, and doubling that minimum wage overnight might rock the boat a lot.
Woah. One of these things is not like the other ones.
(As an Aussie, though, the tipping thing just seems weird. It's nice to tip a little for really good waitstaff, but if doing so means they get a pay cut on their hourly wage then that's bogus. Paying your staff poverty rates because you expect them to live off tips is like paying your police force poverty rates because you expect them to live off bribes.)
A waiter literally works for you during the meal you tip for. A policeman is not supposed to.
As a European I would say that US type waiter works against me. When I'm trying to eat my meal, I don't need some stranger to come to my table every two minutes to ask me "how are you?", "is everything ok?", "do you need something more?". It's just annoying. I can't eat, I can't talk personal talks with friends, when someone is around me trying to annoy me all the time. I can't raise my head or look around because the waiter would come to annoy me again. And in the end, that annoyance comes to your table and expects 15-35% of the price for the annoyance "service" he gave you during the lunch?
Sorry, but when I'm in restaurant, I just want to order food or drink and be left alone. If I need something I'll raise my hand and wait. What's the issue in waiting for a guy to come, he's a waiter after all ;) If the waiter comes quickly after I raise my hand (usually to pay the bill) I would round the bill to the next full €, and that's it.
That's why in Germany you have 3-5 times less waiters serving the same number of people in restaurants, they are paid a livable wage, and you pay what you see in the menu, without a need to add 50% for VAT and service tips.
In one specific instance I had finished my meal and was pondering on getting dessert or another beer, talking to my friend, the waiter came over to ask if we wanted something else, I said "not yet" and 2 minutes later had the check on my table.
I really didn't have any great experiences in the US on a sit-down restaurant, the food was nice but the service is always too much on your face. I understand that it's done because of American's social norms but even coming from a Latin country it felt way too much. And way too fake, my feeling was always that this behaviour was for the tips, never for a genuine care on how I'm being served.
I wish there was a way to signal that I don't want to be bothered but even when I voiced this feeling to a waiter in NY he was still coming around unasked.
Restaurateurs - just pay your staff properly, waitstaff - don't bug the customers; there you go - european advice for free.
There is root cause underneath - poverty. Let's focus on that.
No, they work for the restaurant. Their job is to relay orders from me to the kitchen and bar.
You got the whole thing wrong, and you managed to insult every waiter and waitress in the process:
A waiter does so much more than that. They generally take care of you - they help you to choose your places to your liking, undress, seat, they recommend food based on their expertise and clever judging of their client, and so on - they generally take care of you, and that can and is (and should) way more complex than being a human conveyor belt.
The actual argument is whether this job is a job done to the customer or to the restaurant (because it can be thought of as a whole package service or their image).
Americans think that the waiter will help a client more if the client is the person who pays them - literally, with actual cash changing hands.
Other people don't. I'm from such country and sometimes it leads to horrendous results, however most of the time it's OK - yeah, "OK", never great, so I definitely can see the point the Americans have.
Overall, IMO there are places where human staff is appropriate (fine dining places, brewery, upclass cafe...) - tipping is appropriate here. Of course there are places where the point is to obtain a plate and eat everything as soon as possible so you can be gone - but IMO people shouldn't serve the plates at these places.
As you say, the real difference is whether the waitperson is an employee of the restaurant who is paid by them to look after you, or whether they're an independent contractor who resells the kitchen to you at the table as a service. The service produced is generally the same, IME, but in the U.S. model you have to negotiate with two different contractors while each is trying to push the costs onto the other. Ugh.
In a tip economy they are what they are - poor supplicants begging for your scraps. They have no power over the kitchen nor much over you, since they get their feedback after they've made their 'pitch' not before.
1. They can't choose a place to your liking, because they are assigned to specific zones of the restaurant. At best, you can request the host/hostess for a particular location, at which point your waiter is selected for you by virtue of your location.
2. They don't . . . undress you. You may be thinking of a brothel, not a restaurant. This claim is probably the most bizzare.
3. Again, it is generally one of the host staff that does the actual seating.
4. If asked for a recommendation, at best you'll get what they prefer eating, or a generic "what's popular" suggestion. In no way do they judge their client (On what? They just barely met you!) and immediately recommend that you'd love the lobster bisque because . . . your hair is brown.
>2. They don't . . . undress you. You may be thinking of a brothel, not a restaurant. This claim is probably the most bizzare.
I'm not native english speaker. What is bizzare about waiter taking your coat and carrying it to the coatroom, "helping" you off it in the process? It's act of courtesy.
"Study: Wages cause billions of damage for German companies"
https://www.der-postillon.com/2014/08/studie-lohnzahlungen-v...
There's ancillary effects of course but not in the way you're suggesting.
It would seem unusual if “prices just [went] up” without any other changes to the overall system.
[0] https://www.bls.gov/opub/reports/minimum-wage/archive/charac...