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There is also some feedback in the Reddit thread [1] and it is mixed, though someone claims, that got full refund.

[1] https://www.reddit.com/r/promethease/comments/9866da/dante_l...

I passed the 10-week mark and still nothing. If I don't get my data in 2 more weeks, I'm contacting Amazon and FTC.

This should really be the top comment, and it's amazing that after 6 hours it isn't. Who cares about privacy if the whole thing is a simple scam?

While I agree that this is slightly worrying, in mitigation they are using BGI for the sequencing, and BGI are known to be extraordinarily busy right now. Our lab sent off 150 genomes to be sequenced by them, and they delayed by quite a few months. Hopefully that should be sorted out soon. The data we got back was very good quality.

Their ad copy is also riddled with errors. It's not exactly confidence inspiring.

>Receive actionable insights based on solid genetic and clinical evidence for your and your doctor.

As long as the A, C, G and Ts are in the right order.