It's that failure to appreciate quality as a relationship which is the confusion.
Imagine being a developer of some windows software, and a QA person in your team notices that the software can't save to "aux.foo". You explain that this is a limitation of the Windows OS and you can't fix this. But QA insists that this is a "showstopper", and management agrees.
So you do a bit more research and you discover the work-around with the "\\?\" path prefix. You implement the "fix". Now QA discovers that they can save to "aux.foo", but windows explorer has weird issues with it, and they can't open the file in a text editor, and the file doesn't get backed up anymore, etc.
Wouldn't it have been better to accept the limitation instead of calling it a showstopper?