I agree with this, except for the part about the article being pretty reasonable. The valid complaints Clark makes are largely ones that could be made about Android phones. And many of the complaints are, as commenters here have pointed out, not really about smartphones at all (e.g., "this elderly person didn't understand they could connect to Gmail without downloading the Gmail app").

And, yes, I get that sociopolitical opinions are orthogonal to technology opinions, and that you can enjoy/respect someone's writings on Subject A while finding their opinions on Subject B to be a little bonkers. But it's tough to separate those subjects as a reader if they won't separate them as a writer.