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That happened to my co-founders and I on our previous product (the one visible at the website in my profile). The only thing our payment provider ended up being serious about was getting acquired.

We had to change providers about a year after we launched, and it ended up costing us nearly half of our early customers.

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Interesting that the data didn't transfer over to the acquiree. Is that a rule in terms of PCI I wonder?

My understanding was that it was a low-dollar tech acquisition. The acquiree had no interest in existing customers beyond the fact that they validated functionality.

changing from Chargify or any other recurring payment service to another provider shouldn't be too hard, considering all your customer data should be stored in your Payment Gateway(Authorize.Net, Braintree, etc.).

Changing your gateway however would probably cause significant difficulties though.

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