Indeed bring uber back! I tried to sign up for grab because I'll be traveling to Thailand in a few weeks. Just the act of signing up apparently flagged my account for fraud. How I don't even know!!! Their support is nearly non-existent except for simple replies.
Honestly, Uber's support is only slightly better. Traveled from Lima to Atlanta in the same day, Uber flagged me for fraud. Took Uber a 2 weeks to fix it. Although they'd send me quick replies saying it was fixed, still couldn't get it fixed for 2 weeks.
I fear for the app future where you get blacklisted and you're shutoff from things that you need and there's no support or redress.