What a racket. There is a problem with people spoofing voip phone calls calling in hoaxes and the best they can come up with to fix it is "oh pay for this protection service and we will send a normal police response instead of a murderous one."
WHAT?? Why not "oh this phone call has weird information and is untrackable. That's weird and abnormal, almost like this is a hoax. Let's go check assuming it is a hoax."