A bipartisan plan to end surprise ER bills
vox.com
vox.com
This would eliminate the many-to-many negotiation problem that contributes to absurdities like Duke University Hospital having 1,300 billing clerks for 900 beds (https://www.pbs.org/newshour/economy/why-does-health-care-co...). It would also make it much easier to estimate costs before going to a provider, because instead of having 1000 different prices, that service will have one price (albeit with some variability depending on what's actually done).
If you paired it with a law that mandated that hospitals publish their prices for services in a simple JSON format, such that companies could use it freely to create price comparison tools, suddenly you'd make it much easier for market forces to push prices down to sane levels. It's insane how difficult it is currently to figure out how much even routine and planned operations like delivering a child will cost, and as a result people don't bother to even try, so there's no incentive for hospitals to keep their list prices anywhere near the realm of sanity.
I mean, it’s not like this is some absurd pie-in-the-sky idea; most developed democracies restrict both.
Worse, it's an industry that employs lots of people in every locality. So it's politically very difficult to tackle.
I don't think this would be that terrible for Medicare patients, though. Doctors who were fully covered by Medicare would make it known far and wide, and those who didn't but have large numbers of Medicare patients would see large drops in their patient load.
It's extremely bloated in other ways too. This isn't a streamlined system with nothing to cut. So I think it's a bit premature to say Medicare pricing is only possible because they're allowed to gouge others, there are many other levers.
Pharmaceutical manufacturers making slight tweaks to existing drugs to extend their patents only to cease all production on the old generics... causing even simple things like insulin to be outrageously priced.
Since insurance plans shield consumers from the costs, they have little or no incentive to price shop. So nobody notices these layers of markups, they just notice the big insurance premiums and assume it is all evil insurance companies charging too much when that is just the tip of the iceberg.
Medicare reimbursement on a knee replacement is about $12,500.
In the UK, the average price of a private knee replacement is £11,434.
Those aren't exactly super duper far off from each other and in need of $45,000 price tags (avg US cost of knee replacement) to offset.
For some perspective of this: The US government in recent years have often paid more per US citizen for all of Medicare and Medicaid than UK citizens pay for the NHS (1).
The difference being that that per citizen cost in the UK provides universal coverage. Per eligible person, while Medicare is quite cheap by US standards, it's incredibly expensive by the standards of most other developed countries... So US tax payers pay more for healthcare than UK taxpayers before most of you even get any cover yourself.
You might expect it to be higher than the UK given difference in salaries etc., but the per eligible person costs in Norway, Switzerland and Luxembourg, the three most expensive countries in the world for healthcare outside of the US, largely driven by high salaries, are lower than the Medicare per eligible person costs (2), and lower than the combined Medicare/Medicaid per eligible person costs for Norway and Luxembourg and just barely higher for Switzerland. But Medicare cover is also far more limited.
So how in the world can it cost so much more?
(1) https://www.theguardian.com/society/ng-interactive/2016/feb/... - UK cost per person in 2014/2015: 2069 GBP. 2069 GBP is ca. $2695 per person today. Medicare in 2017: $702 billion according to https://www.kff.org/medicare/issue-brief/the-facts-on-medica... Medicaid in 2016: $533 billion according to https://www.kff.org/medicaid/state-indicator/total-medicaid-... US population ca. 327m, gives $3770 per person.
If looking at just Medicare you come out a bit lower at $2167, but of course that includes cover for far fewer people, only about 55 million, for costs per patient more comparable to the NHS of more than $12,700. The per-patient cost of Medicaid and Medicare combined is more than $9500/year.
(2) https://en.wikipedia.org/wiki/List_of_countries_by_total_hea...
Medicare's current terms don't allow that. If you accept Medicare and charge more than 15% over the Medicare price, you stop being eligible for reimbursement by Medicare.
Those terms could be changed, of course. But then it's worth asking why that limitation is in place now.
The idea that healthcare can be centrally managed comes from people assuming it's way simpler than it is.
Those are in Canadian dollars by the way; yes, a specialist consult costs the province $100 (and you, $0).
It's hard to hear that you're trying to pre-solve cost problems you don't know you'll have if you were to switch to central management when the US is currently the most expensive healthcare system per capita by a lot (like, double), and is ranked 36th by the WHO. Far less expensive systems per capita are ranked dramatically higher even though they have a fixed fee schedule. Sure, there's room to improve, but maybe knock out the low-hanging fruit first.
Further, if that's too distasteful, there's other ways to make this work; the Swiss system forbids private insurers from making profit on the basic administration of healthcare, and caps individuals out of pocket expenses. I'm sure the insurers would find a way under such constraints.
Or we could try a public option, for starters. I bet that would drive prices down significantly already, simply by virtue of being large enough to negotiate them down.
In my real-life experience, that is false. When my wife was pregnant we asked the doctor if we could pay upfront. She said yes, gave us a price, and explained what that would cover. We paid her; the delivery was at the hospital, and everything went well.
I replied to, "It's insane how difficult it is currently to figure out how much even routine and planned operations like delivering a child will cost, and as a result people don't bother to even try". Your post seemed to refute that as well.
If a tip is mandatory, it is a service charge. I don't go to the extreme of never tipping but I usually do not tip if the bill has an itemized service charge.
Services that are "out of network" are not optional.
(warning: may make you angry) https://www.nytimes.com/2014/09/21/us/drive-by-doctoring-sur... (2014)
archive fo: https://archive.fo/TBmrO
screenshot https://screenshotscdn.firefoxusercontent.com/images/adb3850...
That would be LIGHTYEARS easier to understand than what currently exists.
Not even Canada's furthest-right-wing parties advocate privatizing healthcare. They don't even talk about it. Because Canadians know that fully private healthcare is a shit system.
Healthcare as a right is your freedom to pursue your life regardless of the circumstances of your birth. It's the ultimate freedom - the freedom from worry, from illness, from bankruptcy. Freedom to pursue your own business or being an independent contractor without fear of death.
Your "slavery with extra steps" argument is long dead. Maybe read this? From 2009. [1]
[1] https://www.pri.org/stories/2009-10-15/canadian-health-care-...
Either way, nobody's forced to work. Neither you, nor your doctor.
The "just public" system doesn't work for similar reasons as communism doesn't work. (1) Lack of incentives and (2) corruption. A paid-for healthcare encourages innovation (you can sell expensive new treatment to rich people who want to live longer, when the technology is mature it is then distributed to the masses), and prevents corruption - e.g. in Slovenia, which is "almost public" (i.e. the private healthcare system is severely limited by the government), there is rampant corruption - if rich/powerful people can't "jump the lines" by paying more, they will (try to) jump the lines by utilizing other forms of power (threats, favors, gifts, ...).
It's easy to shit on US/Switzerland, but keep in mind that their "expensive" healthcare systems also fund a huge amount of farmacy research that then "trickles down" to other countries.
Hint: communism doesn't work.
Also, the reality is you have to prioritize. A public health-care system has a limited amount of money (by definition) and needs to spend it in a carefully balanced way. E.g. you'd rather operate/save a kid than a 90 year old person. Another example is, governments "advise" citizens to do preventative exams based on cost-efficiency, not on "best quality healthcare" - it's simply unrealistic to perform a mammography on 50% of the older than 25 population every year. But if someone wants to do that, and can pay for the costs themselves, why would I, you or the government limit their freedom?
But also, there's no reason why you can't have private insurers providing better options on top of a public system. In fact, most countries do exactly that.
And there was no way for me to tell how much any of this would cost me up front, while I was scheduling the procedure. Would it have been cheaper to have it done elsewhere? I dunno; no way to tell.
Well, now there's a classic example of survivorship bias. Care in the US is good when you can get it, but on average? On average care is quite bad. When you bring in the millions of people with no health insurance into the averages then the picture looks quite a lot less rosy. Things are so bad that there is a multi-decade differential in life expectancy between the top 20% and the bottom 20%. That is absolutely unconscionable.
At least when it comes to ERs transparency isn’t exactly useful. Most people don’t have time to go shopping around between them, all transparency does this let you know you’re being billed $1700 for a Band-Aid instead of billing code B736.21.
This clearly isn’t a fix to the problems of the healthcare industry, but it certainly sounds like a nice step up.
While I understand the logistics behind it, the idea that you can go to a place, pay your bill, then have eight different people bill you for the same service just feels like an absolute scam.
Yes, one was the doctor, one was the lab, one was the hospital etc. and they may work for different companies and even in different buildings it’s just that they all HAPPENED to be in that one building that one day if that one time.
But you don’t go to a restaurant and get separate bills from the establishment and the waiter and the cook and the group which buys ingredients.
“We couldn’t have told you how much that Caesar salad would have cost, it depends on complex negotiations with your dietitian. Had it been at least 30 days since your last consumption of Californian arugula?”
Exactly!
I link to an answer I wrote about this here: https://news.ycombinator.com/item?id=18108870
Direct link: https://www.quora.com/Would-a-completely-free-market-healthc...
That seems like the billing system itself is conceptually faulty. Like a supermarket where the same gallon of milk costs different prices depending on which shelf you took it off of.
Billing amounts are calculated based on specific unique procedure and modifier codes. The coding is typically done by trained coders using the doctor's notes as a reference, and the coders select the most expensive codes that they can legally justify. Many doctors aren't even aware of their billing rates for various procedures. In some cases the doctor won't know which specific procedures will be needed until she gets into it and sees what's going on, at which point it's too late for price estimates.
Payers (insurers) are trying to fix the billing system by moving away from the fee-for-service model and toward value-based care (payment for meeting care quality goals) or various forms of capitation (flat payment per patient per year regardless of which procedures are needed).
Tip: Never use a hospitals radiology services if you can help it.
Not the best action (more below) but anything else is wildly better than the situation we have in the current U.S. Healthcare system
Change needs to happen to the U.S. Healthcare system so that surprise billings just stop. This change is not going to happen on its own without people driving change.
The issue at hand is that Healthcare costs in the U.S. are all over the place.
Same place, same doctor, same procedure on the same person on the same day can yield massively different invoices depending on whether the person is insured, where they work, what kind of insurance they carry!
Hospitals wield a lot more power than you and I would guess.
An example: https://www.publicintegrity.org/2015/06/15/17474/profit-hosp...
As a person who's extremely passionate about driving change in the U.S. Healthcare system, I communicate a lot with people who have fallen on hard times due to an enormous medical bill.
Here are two scenarios for you:
https://www.quora.com/Recently-my-husband-visited-the-ER-in-...
https://www.quora.com/Why-did-the-doctor-charge-me-3600-hr-t...
When people ask me what I think is "wrong" with the health care in the USA, my answer surprises them:
Nothing is wrong with the health care in the USA. It is one of the very best in the world for those who can afford it.
The issue is that one should not have to look unexpectedly to a life completely ruined because they suddenly fell sick or got into an accident - they should be able to pick up their lives when they need to do it the most and go on from there.
My hypothesis is that a system where everyone pays the same rate regardless of whether they are insured or not would head us off to a much better direction.
I invite your feedback on:
https://www.quora.com/Would-a-completely-free-market-healthc...
https://www.quora.com/In-the-US-the-majority-of-people-under...
Copayment should be eliminated too. Paying for an insurance I want to be sure that if something happens to me I don't have to worry about anything, even about having spare $150.
AFAIK, only the UK has a zero copayment system among the government run health care systems.
In both cases the patient initially refused treatment out of fear to receive a high bill. Both bills ended up being about 50 USD (a few stitches in the first case, lab analysis to confirm it were kidney stones in the second case).
In the first case, the patient's spouse told me not to worry, it ain't too bad. But she would stay with him to make sure he does not fall unconscious ("uhm.. ok...."; I got a taxi to pick them up for a trip to the ER); in the second case I ate my dinner while watching the guy scream in pain - being a doctor's child helps with that .. he finally agreed to let me take him to the ER.
Dear US-americans doctors, you lost me. Where again was the exit ethics took during your education?
Like any aristocratic guild that provides a necessary societal function however, they as a block choose to profit from it.
This is not every doctor or even every ER doctor. But it's important not to let doctors as a class off the hook.
They recently socialized their for-profit system.
I also paid out of pocket for a specialist visit in Canada last year, grand total $60CAD.
Perh a two-tiered system one basic for all citizens and another which could cover more advanced procedures along with elective choices of medicine, however, still reasonably affordable by most working people.
It’s like watching someone hit themselves in the face with bare knuckles, stop and say you know what this needs? Boxing gloves, then it won’t hurt as much. Like, you’re right, it won’t hurt as much, but why are you doing this to yourself?
Either this is a free market and we allow the market to sort this out, allowing people to die and go broke in the process, or we say this is a public good that deserves a public solution. A whack-a-mole based patchwork of legal impositions on the market is not a solution to anything. It just encourages the captains of the insurance industry to find the next loophole to exploit (or go out and create them by lobbying) to ensure profits keep going up quarter over quarter, until they’re whacked back down again. Then in 6-18 months were right back where we started.
I do love "sensible policy changes" that work by extracting money from physicians to cover patient bills rather than actually fixing the systemic dysfunction.
If you're the surgeon to hand, you don't get to refuse to do emergency surgery. You have to take care of that patient, ethically and legally. Oh, turns out they're out of network, and their insurer isn't obligated to give you a dime? Awesome, free surgery!
Here's a sensible solution: when it comes to emergency-based care, insurers must accept all comers as in-network. There's no such thing as "out of network" emergency-related care.
But hey, insurers have powerful leverage and a near-monopoly. What're the odds we'd take a slice off their profit margin?
You're still paying for inflated healthcare costs either way; in a competitive labor market (not always the case but certainly is in SV), reduced benefit costs would be expected to increase cash compensation.
idk honestly, but i would be interested to find out. this is my first year working at this particular form so i will need to wait for my first w-2.
> You're still paying for inflated healthcare costs either way; in a competitive labor market (not always the case but certainly is in SV), reduced benefit costs would be expected to increase cash compensation.
sure, but the employer doesn't pay any tax on this type of benefit, whereas we would both face additional taxes if they simply paid me more.
all i'm pushing back on is the original statement that "people should demand an end to private insurers". people who don't get insurance through their employer and/or can't afford it themselves should probably oppose private insurance. software engineers, who already tend to have company insurance and be in high tax brackets, are pretty unlikely to benefit from any efficiency gains from a national health service. people like this can be wiped out by surprise out-of-network fees quite easily, so it is rational to focus on that aspect.
That argument seems like the equivalent of wasting money just for a tax deduction. You are right in a way though: if a single-payer plan is financed through progressive taxation or a payroll tax with no or a sufficiently high cap, higher earners will end up paying more than under the current system while lower earners will pay less.
> all i'm pushing back on is the original statement that "people should demand an end to private insurers". people who don't get insurance through their employer and/or can't afford it themselves should probably oppose private insurance.
Unless you get sick, are unable to work as a result, exhaust FMLA (if available), and can't get coverage through a spouse or parent (if under 26). Then hopefully you've got the savings or disability insurance to pay for COBRA (under which you have to pay the full premium your employer is currently paying) and/or Marketplace insurance in the interim, or you're stuck with Medicaid. Even worse, most Marketplace plans have narrow networks, so you may find that you're not able to keep some of your doctors -- particularly the specialists you're likely to need for an extended illness. Medicaid is even worse, because the reimbursement rates are so low.
And hopefully none of that happens to a loved one, who may not be in the relatively good position you are.
And that's ignoring the moral argument in favor of, well, not allowing people to die in a supposedly first-world country because they can't afford healthcare.
From what I’ve read/seen the system seems to be almost entirely a creation of unintended consequences of Congress, businesses, and well-meaning insurance companies. Sure there are bad actors but I don’t think they created the system, They only take it vantage of what was created (again, possibly unintentionally) by others.
They invest a large amount in very smart people predicting the consequences and then in lobbying (and bribing) politicians, and in supporting public information campaigns, to pass the laws that provide their desired consequences. For them to portray themselves as innocent and naive, if they do, would be cynical and absurd. It always seems to work out they make a lot of money, but probably unintentionally.
There doesn’t seem to have been a large investigation into the consequences of allowing healthcare coverage to be given to employees without counting as salary. That was one of the core sins.
Why do you think that? Is there something I could read? Certainly lobbying and financial incentives to politicians have existed forever.
I actually agree. And to make this work insurers should stop negotiating individual rates with providers and instead providers should have a set price they charge no matter who pays. It's nuts that if you don't have insurance you pay 30k but with insurance suddenly the provider is OK with 7.5k.
I hinted about it here: https://news.ycombinator.com/item?id=18108839
More details here: https://news.ycombinator.com/item?id=18108870
It's not that simple, unfortunately. For one thing, Medicare reimburse at rates that are significantly below market prices [0][1]. Medicaid pays even less on average, and Medicaid reimbursement rates vary significantly from state to state [2]. Care providers need to make up for this by charging a higher rate to those who have private insurance or pay cash.
The obvious retort to the above is that providers could charge a single, higher rate for everyone except Medicare and Medicaid. But if you prevent providers from offering reduced rates to insurers that include them in their networks, insurers will have an incentive to make their networks narrower, charging higher out-of-network deductibles and copays for a larger proportion of providers. Eliminating provider networks entirely isn't a good option, since they're one of the only mechanisms keeping costs in check to begin with: insurers can remove providers from their networks if they become too expensive (or if the quality of care declines), pushing policyholders to cheaper (and/or higher-quality) providers.
To extend your example, say that instead of charging a 30k out-of-network rate and a 7.5k in-network rate for a particular insurer, a provider charges 15k for everyone. Are all insurers required to pay for the procedure at 15k (subject to deductibles and copays paid by policyholders)? If so, what's to stop the provider from charging 30k next year? And if not, what incentive do insurers have to pay for it?
[0] https://www.cbo.gov/system/files/115th-congress-2017-2018/wo...
The article says insurers are required to pay:
> The doctors would instead have to work with patients’ insurance, which would pay the greater of the following two amounts: > > * The median in-network rate negotiated by health plans > * 125 percent of the average amount paid to similar providers in the same geographic area
That seems more than reasonable to me. They will get greater than market rate, if you define "market rate" as rates negotiated between insurers and doctors and not whatever nonsense they can get away with charging when the patient does not have pricing information and often isn't in a position to make a decision anyway.
> Here's a sensible solution: when it comes to emergency-based care, insurers must accept all comers as in-network. There's no such thing as "out of network" emergency-related care.
They are already required to pay for out-of-network emergency care even if the plan ordinarily doesn't cover out-of-network services at all, but they are only required to pay the usual and customary rates for those services, not the inflated nonsense bills (unless it's a state-regulated plan where state law requires the insurer to pay the inflated bills).
If you forced insurance companies to accept all-comers, you’ve just drastically increased the cost of ER care.
My preference would be for the hospitals to hold the bag.
Fair enough.
How about everyone needing to pay the same rate regardless of whether they are insured or not: https://www.quora.com/Would-a-completely-free-market-healthc...
They could hire them with the agreement that they accept the insurer’s in-network rate.
And i’m not talking about situations where the entire hospital is out of network. It’s when the patient does their homework and the doctor and facility are in network and then some random doc shows up who is out of network and the patient gets screwed.
So you and I agree that change is needed, and action is necesary but what should be the course of action?
> Here's a sensible solution: when it comes to emergency-based care, insurers must accept all comers as in-network. There's no such thing as "out of network" emergency-related care.
Ah. I see you have good intentions but what you are saying is "Hospitals should be allowed to get paid whatever they charge and insurance companies should pay it"
Do you see the problem?
An example: https://www.publicintegrity.org/2015/06/15/17474/profit-hosp...
As a person who's extremely passionate about driving change in the U.S. Healthcare system, I communicate a lot with people who have falled on hard times due to a medical bill.
Here are two scenarios for you:
https://www.quora.com/Recently-my-husband-visited-the-ER-in-... https://www.quora.com/Why-did-the-doctor-charge-me-3600-hr-t...
When people ask me what I think is "wrong" with the health care in the USA, my answer surprises them:
Nothing is wrong with the health care in the USA. It is one of the very best in the world for those who can afford it.
The issue is that one should not have to look unexpectedly to a life completely ruined because they suddenly fell sick or got into an accident - they should be able to pick up their lives when they need to do it the most and go on from there.
I invite your feedback on:
https://www.quora.com/Would-a-completely-free-market-healthc...
https://www.quora.com/In-the-US-the-majority-of-people-under...