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Comment by brobinson | Hacker News Reader

If you are using PrivateInternetAccess, you can't login to your NameCheap account. As in, your valid username and password will be rejected. This happens even if you have 2fa enabled. I reset my password twice (even though I _knew_ the original because I use a password manager) before I opened a support case, and they confirmed that they block legitimate logins if they detect you're using a VPN.

I wanted to move off of them, but everyone else is worse. CF Registrar is interesting, but there is precedent for CF revoking its services from non-abusive customers before (whatever that alt-right site was) so I don't think I will support them either. I heard Gandhi is good so I might check them out.

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> CF Registrar is interesting, but there is precedent for CF revoking its services from non-abusive customers before (whatever that alt-right site was) so I don't think I will support them either.

Don't make claims that CF secretly support your politics, I guess. I think that's enough of a corner case not to worry about.

Gandi is good, I think the site upgrade is done now so there won't be much clunkiness for new domains. They're more expensive than most, but I've had no problems. I only use their DNS though, I can't comment on mail, mail forwarding or hosting.

Gandi are nice to you until you move your domain somewhere else, at which point they will immediately drop the privacy on your whois record until their version expires, as a nice parting gift. I complained to their support when that happened and they basically lied to my face, pretending to see only the new registrar's whois. Caveat emptor.

Ah shit. Thanks for the heads up.

I've had the opposite experience with them. Things not working correctly, and a beyond useless support, who can only be contacted by email and often takes 24-48 hours to respond to even simply queries. I would stay away from them.

It's sad domains are stupidly expensive. They don't need $10+/year to maintain a domain. The sad reality when such an infrastructure is governed by a tree structure with no one to override.

Gandi's "No bullshit" slogan is far from correct. I had someone harassing ICANN on me with a domain they wanted, and Gandi kept requesting identity verification every other day. They wouldn't keep it on file, and locked my account.

Stay far, far away.

That may have caused my headaches with Namecheap once actually. I've stopped using PIA due to the IP ranges being so abused, the final straw was my gmail getting randomly disabled for using that VPN (wasn't even logging in from different PC).

That was a pretty awful site and the ceo did say that it was kind of the wrong decision but the right choice so I support them 100% on that. They still have lots of bad customers who they still handle.

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