We need to start suing over anti-competitive behavior. This is getting ridiculous. The UN says internet is a human right. When I agree to pay $30/month and suddenly my bill switches to $90, that is wrong.
- Suggest canceling the subscription.
- Suggest filing a complaint with the BBB.
- Specifically list prices offered by competitors, and switching to their offering. Sat., Cell,Cable,DSL,Dialup,WISP. Even if these aren't practical, you can use them to bargin. Just be polite, the person is most likely just trying to do their job. Some are allowed to offer better prices when you mention certain competitors.