> But for analytics and prediction it’s been extremely useless compared to actual people.

Usually the problem is that companies are going to sell you an AI solution for your data, but these companies are not going to tell you that with your current data there is very little an AI system can do. I say this because I saw companies who wanted a prediction system with 2 years of data (40 datapoints per year). Any AI expert will see there is no way this will work but still the system is sold to the company. This is much worse in the public sector.