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Comment by _carl_jung | Hacker News Reader

I totally agree with you. I think a lot of the other criticism is a buildup of frustration against bad customer rights, but in this case I am aligned with FanDuel.

It is so obviously a genuine mistake that some dude is trying to capitalise on and make a big media hoo-hah out of. He's getting $500 and three free games, just take it and be happy.

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>It is so obviously a genuine mistake that some dude is trying to capitalise on and make a big media hoo-hah out of

If the situation were reversed, and due to a genuine mistake FanDuel showed that the customer owed the company the money, do you think they would simply accept that it was a mistake and fix it? If I had to bet I would guess that they'd attempt to collect the money using any means necessary just like the customer

That’s not the debate though, that would be morally wrong obviously. The fan is trying to get money that he/she doesn’t really deserve, and it’s immoral.

Two wrongs don’t make a right, and setting a precedent that it’s a feee for all makes thing much worse for everyone.

That ship sailed ages ago.

Maybe, maybe not. And if that were the story we'd be having a different discussion. My points still stand though.

I don't think a company should have to shell out tens of thousands of dollars because a software bug resulted in a couple of extra zeros somewhere. Do you?

Quick edit: A thought experiment. What if the bug created odds orders of magnitude higher than this? Should FanDuel be forced into bankruptcy from the debt to the customer?

Yes. Fanduel should have to deal with the consequences of their results. If an individual accidentally had more of an illicit substance on them than was legally allowed, they go to jail. If you accidentally choke someone to death during consensual play, there are consequences. If Fanduel hasn't found it important enough to have checks in place for their odds, literally the most important part of their business, then there are consequences. The problem with today's society is that people in power are divorced from the consequences of their actions, while those without power tend to have the harshest version of the consequences thrown at them. How many times have copyright holders illegally made false claims with no action taken against them? The point stands if we don't have consequences for our actions, we're not a country of laws and all laws should be invalid.

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