No, they don't. The only reason they make money is that they have connections and in's at large organizations and access to lucrative government contracts. Many governments only deal with IBM scale organizations because for some reason they think that they can sue IBM if something goes wrong! (lololol) That idea is so ridiculous, IBM has some of the best lawyers around (and a literal army of them), there's NO WAY to sue IBM, it's not possible, and even doing so would be so costly and time consuming it would be a Pyrrhic victory at best.