That's still a specific interpretation.
In fact those customers care about the interpretation a lot. They know they're going to get an exaggeratedly soothing and smooth version, and that's exactly what they're paying for.
The Sony/Google problem seems to be more that the AI is clever enough to recognise a piece, but neither Google's developers nor the AI were clever enough to understand that different interpretations are important.
This isn't artificial intelligence, it's artificial bureaucracy - the automation of procedure for corporate benefit without any understanding the domain.