I mean if you're delegating your email address, your staff aren't adversaries. But they shouldn't be able to, say, drain all your retirement accounts either.
Just because I want people who search for alex.krupp@gmail.com to be able to find my Facebook account doesn't mean I want password reset requests sent there. It wouldn't be at all unreasonable to send them there if that was explained in the UI, but just immediately sending a password reset pin to a non-primary email address without any warning is crazy. At least wait a few days if the user doesn't take any action after it's sent to their primary address.
That's how it should work. You shouldn't have to remember which email address you signed up with in order to request a password reset. But that's fine as long as the pin number only gets sent to an account that's locked down to a degree that's appropriate relative to the assets under protection.