For example, what about ages? Are male doctors more likely to be older and it's actually a generational effect, say, of not listening? Or to the contrary, are male doctors more likely to be older and more experienced, and riskier female cases are sent to them disproportionately out of some bias towards extra care? If a male has more female colleagues, does this affect his behavior or is this simply because they tend to be better-run institutions in general which already seek to be more diverse?
It feels like there are a million ways it could be sliced, and while I'd totally buy the "men without the influence of women tend to not listen to women or pay as much attention to them" if that were backed up causally... it also seems like it's jumping to a click-baity conclusion whose causality is completely unsubstantiated. (No mention that they also measured how much a patient felt listened to, for example.)