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Here's some feedback from someone who isn't a competitor of your's.

I'm guessing you're using facebook ads to hand out surveys to targeted people. If that's not exactly what you're doing, you should be aware of the fact that your business model's value is to bypass people from going into the facebook ad manager, creating a survey, selecting a few interests / demographics and then hitting enter.

There's not a lot of value in this business model, especially given that if I did this using facebook, I would have the actual audience instead of your summary of it.

Next piece of advice, be less emotional. Someone criticized you. Don't take it personally, address their points or don't, I don't care, but as a potential customer, I look at this message and immediately am turned off by it. The message above does make some good points and you just try to drown it out with emotion.

Last piece of advice, I actually think there's a lot of value in talking to people directly. If you could actually "talk to the people from the office building in front of it" and then scale it, that might have value but from your website, I have no clue if that's what you're doing and I actually get the impression that you're not.

I am actually not using Facebook Ads. I am using lead generation tools to find prospects and contact them using text messages. No ads are involved in the process.

"The message above does make some good points and you just try to drown it out with emotion." - sorry, but I find post above my response to be a self-promotion and invalid judging. I have no issue with answering questions, no matter how difficult they are. But a competitor should have more class than just "assuming" and basing a line of offense on that. There is a difference I think in asking valid questions and using the assumptions by a competitor to attack my business.

"I have no clue if that's what you're doing and I actually get the impression that you're not." - we can target people that work for a company located in an office building for example. As mentioned previously, I am using text messages to reach the people. This is just an example of targeting we provide.

How do you get the mobile numbers of the people who work in a particular building? That sounds impossible.

You can get a mobile phone for people that work for a company, or for a division (if it is a different entity). There is quite a lot of companies providing that data.

> Very classy of you to post this kind of biased and offensive comment.

I don't know how my comment was "biased and offensive", I even said I liked the approach in general? I pointed out factual inaccuracies and things that don't make sense in your landing page copy and sample report, that's all.

> I am not spamming people. I send them a request if they can fill out the survey to help a company. All of the people we contacted agreed to be contacted.

I was using "spamming" in the sense of "mass-emailing people". This introduces a non-response bias.

> the question "How accurately do you think this idea solves the problem?" should explain that.

I still don't understand this question. Does a flower shop _accurately_ solve the need for floral gifts? It's just not a term I would use in this context, but ok, hopefully your survey respondents will understand what it means :).

> Sorry, I can guarantee you that's not what you're doing." - great, how?

Let's suppose I place an order for the following idea "I want to open up a burger food truck next to the AmeriCar Insurance office building in Chappaqua, NY" - this is your example on your landing page. No problem, right? Please don't make promises that you can't keep.

I'm not saying one or the other approach is better - there's definitely a need for both, I just don't think that you can consistently deliver this. Good luck!

> I don't know how my comment was "biased and offensive"

Mmm, imagine someone in real life presents their project to you and the first thing you say to them is that it "looks like a quickly thrown together MVP without a real product" and that their graphs "makes zero sense." Really imagine saying that to someone out loud.

Could you really blame them for being offended? Just because we're on HN doesn't mean we cease to be humans with feelings.

> Let's suppose I place an order for the following idea "I want to open up a burger food truck next to the AmeriCar Insurance office building in Chappaqua, NY" - this is your example on your landing page. No problem, right? Please don't make promises that you can't keep.

I can decide to not fulfill the order and refund the money. I have actually turned down few requests already. I am not greedy and I am not taking all orders as they come. I have right to refuse and refund if I cannot fulfill the promises made.

>>> "Are you opening a burger joint around the corner? Let us talk to the people from the office building in front of it, your potential customers!"

>> Sorry, I can guarantee you that's not what you're doing.

> great, how?

Well...ARE you going to talk to the people from the office building in front of it?

I have mentioned it previously, I can target people working in a company in an office building and try to reach to them. So yeah, there is a good chance I will be able to do so.

"A good chance I will be able to do so" is a very different thing from "Yes, I am doing this." A more accurate response would be "I'm not doing that."

As a general note, the parent comment seems like genuine feedback. Your response to it is very petty and hostile. You should learn to take feedback better.

I agree I could handle this better. To my defense after handling a few hundred emails, sales messages, comments etc. my brain was melting. I was prepared for everything, besides hijacking my thread for self-promotion. My reaction obviously should be better.

I tend to agree with OP, just because people are getting paid doesn't mean they're leaving biased reviews. Also, how long are people going to be willing to do this without expecting anything in return? It doesn't seem very sustainable and certainly won't scale as you get more customers.

This whole business just has a very scammy feel to it, and it just seems so rushed.

Congrats you made 1000 bucks in a month, who cares? Put together something people will actually want and can trust. Why not take the time to do that? The only thing this tells me is that you're not very serious, and so I won't be buying anything from you. I'm much more inclined to go with OP who has probably been doing this longer and appears to have done the research.

> Also, how long are people going to be willing to do this without expecting anything in return?

I think you missed the part - I contact new audience for every customer. Those are not the same asked over and over to answer questions.

How do you scale that? How do you become an expert in targeting my demographic? Why would I pay you to do that when I could do that myself and trust myself more with the results? You need to be in the business of building trust, and a simple MVP doesn't convey that to me. Especially one in which has some glaring holes like OP mentioned.

> so according to you paying to pretty much-untargeted people to answer questions is better than getting some of the relevant people to fill out the survey? Interesting.

Could you address this feedback directly instead of making a straw man? How do you prevent non-response bias?

By targeting responders as precise as possible so they answer because they want to, not because they need to.

That doesn't answer the question. Responders who see the idea as valuable are more likely to answer, which could skew your data. (this is more or less the definition of non-response bias) What is your solution to this? Original response proposed a pre-selected population who have incentive to respond either way.

By going this logic, there is not a thing called neutral or unbiased? Don't you agree?