Back in Sumeria they used to go on and on about how this newfangled writing thing would destroy civilization because it took the personal element out of interpersonal communication.
Just because the majority of people don't concern themselves with learning the intimate details of how a computer works doesn't in any way imply their lives aren't "empowered" through their interactions with one. Having the world's knowledge at one's fingertips (or voice prompt) is arguably a lot more valuable than having the requirement to construct a complex query to find out where writing was invented.
You can lead a horse to water...