This is perfectly consistent with 99% of the management behavior I've witnessed for years in the enterprise. We understand that we live in a world of cause and effect, but almost everyone is so busy poking at the effect that there's no energy left to discover and treat the cause.

It's a shame that so many of us workers continue to have so much passion for the work at hand and so little for everything else. It seems like it almost always comes down to this.

Respect, Guido.