This whole discussion is completely absurd.
What went so wrong that we want to send our government IDs and death certificates to one of the companies with worse records with respect to their users' data?
The real solution is to stop using Facebook.
I can buy ten phones, create ten free email addresses, and create ten facebook accounts, tonight, and no one can stop me, or challenge what I've done, as long as it's not invasive and obnoxious to other users.
Nor should it be possible to draw reproach for doing such a thing. There are real reasons for users to want to create dummy accounts like that, and as usual, there's no reason 99 people need to suffer because one asshole has to misbehave.
Facebook, as a walled garden, is fated to forever lack practical utility. It's like a rain gutter that empties into a sewage facility you can never see inside. If you know that you can crack open a mercury thermometer and dump it into the drain, don't drink the lemonade they're selling outside the front gate, unless you can prove it's not contaminated by your thermometer disposal activities.
I suppose it could have been forwarded by accident (at scale screw ups do happen), but perhaps you confused one with the other?
I had to get my car's title reissued from the DMV (I had just bought it off my roommate as he was leaving), and also had a paycheck disappear (was working 1099 remotely and paid monthly via check) because both things were coming in the mail that week and disappeared never to be seen again. (Luckily the guy I was subcontracting from paid for his own stop payment and reissued the check)
(Although my letter did, I'm pretty sure my first Ventra card was lost in the mail anyway. With the insanity of the switch it got delayed a couple months, and ended up getting sent out right about when I moved)