I’m building something along these lines. Rather than offering support contracts, I am aiming to make doing hourly paid remote support as easy as possible for open source devs.

As for businesses, Otechie is focused on startups, who often have more money than time/experience. For me personally, I have often spent days in frustration, when the right person could have helped me though quickly.

If you’re curious, here’s a link: https://otechie.com