Amen, though once I called them it was pretty easy to get them to cancel me. SiriusXM, though...spent 25 minutes on the phone arguing with the rep that I didn't want to pay for their service anymore, in any fashion or form. I was begging them to let me cancel by the end of the call.
Glad I'm not the only one. NYTimes and SiriusXM are companies with solid products whom I refuse to do business with due to the hassle of cancellation.
Meanwhile Netflix allows you to sign-up, cancel, or even temporarily pause your service without a single moment of hassle.
I've cancelled two accounts with them before and never called an 800 number...