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Comment by kuldeep_kap | Hacker News Reader

Very helpful feedback. Thanks!

How can that feedback be helpful to you? he is just saying your service should not exist. I think instead of bending down and take it and being nice you should prove him wrong by arguing the WHY USE of your product.

I hate to disagree. I dont think he means the servive simply shouldn't exist. From most of the feedback 'Im getting here, indicates I need to convey my message/usp more clearly. Very few are complaining about the service, after what they are seeing on signing-up.

PS. Our USP is 'Create a complete personal website'. Sprred is more than a blog, it's your blog+photostream+videostream.

I have learned something over few years building tools for my startup and friends. You should identify constructive feedbacks and the one designed to tell everyone: stay away from this product. You should make an effort to respond vigorously to the latter so it does not suck out all the oxygen out of your product existence.

Your response here tells everyone: yeah his right you should come back when I have made the magic work according to this guy. What you don’t know is that the guy will criticize you anyway because he is actually criticizing your existence. My take is you should not let that happen.

Here, I agree with you :) Some criticize just to do so. Hell we wont be changing our pivot, it just the 'message' that needs the work.

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