"Imagine if today, iOS or Linux had built-in libraries of code that allowed anyone to build a social application that didn’t require cutting a deal with Facebook or using their APIs,” … “[With PLATO], the API was in the operating system and it allowed any app to be social.
… Term Comment … allowed users to leave feedback for developers and programmers at any place within a program where they spotted a typo or had trouble completing a task … the user would simply open a comment box and leave a note right there on the screen. Term Comment would append the comment to the user’s place in the program so that the recipient could easily navigate to it and clearly see the problem, instead of trying to recreate it from scratch on their own system … “If you were doing QA on software, you could quickly comment, and it would track exactly where the user left this comment. We never really got this on the Web, and it’s such a shame that we didn’t.”