I tried to evaluate it last month. Their login page does some kind of cross-site cookieing or referering that my privacy settings don't permit. Any time I log in, I get a warning that someone's been trying to brute force my account and it's been locked for 24 hours.

Support was useless. I was repeatedly asked if the IP address I gave them was public or private, when they should've had training or tooling to know at a glance. The help system closes tickets aggressively, ignores replies, and the link to keep a ticket open just leads to a knowledge base. Eventually support agreed to take a curl that reliably reproduces their bug, but I got no tracking number or even a vague promise they'd get back to me when it's fixed.

I concluded that if the product was broken and support was broken, there's probably something upstream in the business that's broken and I am not confident I'd be able to restore data.