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I had tentatively been planning on a freemium model, and I could not have been more wrong. Users were unanimously and strongly against it, so I had to find another way

This took me by surprise. Why is HN against freemiums? I'm debating whether to introduce a freemium plan into my project [0] and would appreciate some insight on this.

[0] https://www.cachoid.com

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The general consensus is that customers cost money -- not just in terms of infrastructure, but also support. Customers who do not want to pay, will never pay, but will still cost you money. It's better to aim your product at people who want to pay. Customers who want to pay will not baulk at paying (by definition). Freemium is a loss-leader marketing scheme. There may be other effective marketing schemes that don't continuously cost you money.

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