[0] http://www.aei.org/publication/what-atms-bank-tellers-rise-r...
With online banking becoming more mainstream and online-only banks picking up steam, I've personally seen many local bank branches close up, and have a hard time believing that.
> So the transition–what the ATM machine did was effectively change the job of the bank teller into one where they are more of a marketing person.
Not sure if such an alternative position can be found in a cutthroat B2B market.
Anecdotically, I went to the bank across the street 2 years ago to ask some question about insurance. I was told to go to the website and look up the information there. The branch is now closed.
Meanwhile, my mother still curses the personal computer revolution for taking her job as a transcriptionist. Everyone types today, so specialists are rarely needed.