It's not planned. To be precise in the beginning nothing will change for the players. They might be able to send messages which are four times as large.
As far as i know a modern more modular design was the main reason. And thus offload some of the CPU utilisation to not-game server.
More comments from the Dev here [0] and partly [1] here.
[0] https://forums.eveonline.com/t/dev-blog-new-chat-backend-com... [1] https://forums.eveonline.com/t/dev-blog-preparing-for-the-fu...
(Filter by clickning on the blue [DEV] avatar near "Frequent Posters" and select 'x post in this thread' to only see posts from that developer.
And this is on a single node. ejabberd can scale to a huge number of concurrent users.
They mention 3.4 million concurrent users online.
From what they say on clustering, it looks that this is also ejabberd.
EDIT: Or maybe Android users; looks like GCM is also XMPP behind the scenes.
I noticed something interesting while looking; it appears that at least one public XMPP server has experienced a recent large influx of new users.
>"The number of daily active users has increased more then three-fold in the last year alone." [1]
[1] https://jabber.at/b/temporary-suspension-of-registration/
https://yaxim.org/blog/2017/12/22/spam-reduction-on-yax-dot-...
https://www.bleepingcomputer.com/news/security/xsender-the-s...
I guess the eventual problem here is that everyone affected will turn off reception of messages from strangers. That would make XMPP somewhat less useful as a general method of getting in touch with someone.