And this is why I use gandi.net for all my domain registrations. As their tagline says, "0 bullsh*t". Such has been my experience with them for the last ~20 or so years.
0 Bullshit, except when it isn't. They constantly kept harassing me for information because "ICANN is asking us daily." After being threatened the 7th day in a row, despite providing the same exact information every single god damned day, with the same passport and state identification .. I gave up. That's when I moved to Namecheap, had the glue record problem I mentioned in another comment, moved from them to Google Domains and have been happy since.