sure, but how do the employees feel about it? what happens when support work balloons but you have the same amount of staff?
this is just an excuse to extract more profits coated in technofounderbabble.
this is just an excuse to extract more profits coated in technofounderbabble.
If you are an owner, #3 will not only improve your products, but also likely to make your entire company much more valuable over time. If the staff are also owners or there is a system in place such that the staff benefits when the owners benefit, they will likely be on board for #3 as well. If #3 is not sufficient enough to provide support, then hiring should be done.
I imagine customers are pretty happy too knowing that they aren’t at risk of the company being flipped and the product discontinued or bloated in order to attract the next order of magnitude growth from corporate buyers who will themselves never use the product.
Your last sentence is the most laughably ironic since the entire VC game is to extract value from the energy and drive of young people with the promises of Facebook riches which will only ever materialize for a vanishingly small number of individuals, especially amongst the rank and file.