"Have you tried turning it off and on again?"
(I don't mean this as a spammy ad, just in case other people have as terrible Internet access as Chunghwa is giving me)
They turned it off and on again, and it worked (of course). So they refused to replace it.
And I can't schedule reboots, because it usually fails a few minutes after I start using it when I return to my house (not at a consistent time every day).