>> Only if people are an unbiased estimator!!
> You'd think so, but that's not correct.
Either you're misinterpreting the technical term "unbiased estimator" here, or you are aware of some research that I would like to read.
In context, "unbiased" means that if you pick people at random and ask for their estimates, then on average the too-high estimates cancel out the too-low estimates (i.e. there is not a bias in one direction or another).
But people as a whole have poor understanding of many things. One common one that appears in social science research and is often replicated is that people grossly overestimate the size of the homosexual population in the US (the "wisdom of the crowds" often estimates it around 20% whereas best available polling data suggests 3-5%). Here's just one source for this phenomenon
http://news.gallup.com/poll/183383/americans-greatly-overest...
"Wisdom of the crowds" is occasionally reliable, but it should not be assumed to be reliable for any particular problem without verification. It often fails terribly even on problems that are not very esoteric.
Edit: changed phrasing of final paragraph