It really was. It was two people on entirely different planes of conversation talking right past each other.

One thing I think Peterson could do better (though I imagine he wouldn't do this purely on principle, if he was even capable) is adapting his speech and rhetoric to meet his target audience. He was answering her questions in a calm and well-meaning manner, but just the tone and vocabulary of his explanations was going completely over her head, making her draw the wrong conclusions from what he was saying. That is, assuming that she wasn't trying to be combative on purpose.