This article is outrageous not less than tweets inside of it.
I think players have a right to express their hatred when they were asking for months about some balance change or submitting negative (but polite) feedback about some change, and didn't receive a single response. And after all of that they receive even worse update for the game they truly love.
And more they love the game more they will hate developers who ignore their feedback.
Of course, imbeciles who write life threats or personal attacks - they are just trash of humanity, nobody should listen them. But don't ignore hateful feedback without threats - this feedback comes from the people who love your game, love so much that it drives them crazy when you are moving it in the wrong direction.