- cards listed are only viewable as huge generic CC images and you can't customize either the image or even give it a name. Why this terrible skeuomorphic mess? I have different cards for different types of purchases and they all look identical and I have to scroll through them because they are huge. WTF?
- When making payments there is no quick way to select which card you want to pay with. I'm pretty sure I'm not the only one who sometimes uses different personal cards, credit vs debit, or company vs personal. WTF??
- There is no user purchase validation step! I just swipe my phone and transaction is done. I get this is the same as using a CC but in theory there is such a huge opportunity to improve the experience. How about popping up a thing where I confirm the purchase, even add a tip or sign for some purchases? WTF???
- Pretty much zero updates for years. WTF google????
</WTF rant>
Honestly any of these issue are almost deal breakers but I do use it mainly because I get a geeky thrill out of it still when it works. Are some of these limitations imposed by the CC companies and banks? Like Wells Fargo saying they'll only participate if Google uses the exact full size card image? Or is this just an example of insanely bad UX in a totally dysfunctional product team? I have no idea but the current app is mind-blowingly crappy.