Another POV might break it down as: stopped helping spy on her fellow citizens and got an honest job.
The fact that it is legal for them to do this is the problem, obviously.
For example, the government argues to this day that it is ok to do drag net collection of phone meta data.
Having access to every single person that you have called, counts as spying in my book, even if they aren't listening in to the conversations specifically.
I certainly agree with you regarding previous handling of phone metadata, among other issues such as secret interpretations of law, but I was satisfied by changes/fixes made in the USA Freedom Act[1]. What current issue are still outstanding which you believe need to be addressed? (Serious, I like to learn and would be great to know if I am missing something).
[1] https://www.congress.gov/114/plaws/publ23/PLAW-114publ23.pdf
What claim don't you think is true? Was the NSA not indiscriminately scooping up and querying communications between US citizens?
Correct. That would be a very big deal in my opinion. After reading through the hundreds of source documents leaked by Snowden, I did not find evidence of any sort of mass collection on US persons. Only foreign collection, which is the job of a spy agency (Perhaps plenty of ethical arguments there of course, but that is besides the matter of USPI collection/reporting).