I think the biggest issue in video games is the disconnect between how people perceive developers and what they do. Many people complain about QA teams and how they "aren't doing their job". The real issue is that making video games requires so much testing that they can't keep up with meeting deadlines and goals. Considering that someone has to hand test nearly all situations that the only way you can really test a game is to release a beta quality game and let your users tell you whats wrong. Warframe is the best at trying to manage peoples expectations. The creative director went on periscope during a big release which made people understand what is happening. The head liveops (community manager) allows them to walk on water (https://twitter.com/rebbford) due to her ability to manage the community. Warframe is the sole example of a game that treats its uses like adults.