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I don't know how much of Google's thinking is "this will move users to Chrome" and how much is "we can't be bothered to make it work there", but it has helped me in my attempts to move away from Google services. I was a big fan of Hangouts and once upon a time used it as pretty much my main mode of online communication (and made many friends aware that such an app exists on their phone). But now that I can no longer rely on it working, I have disabled that part of Gmail and haven't opened the mobile app in months either.

Yeah the old Hangouts doesn't either.

There's been some recent movement on this https://twitter.com/tsahil/status/943471207692763136

What happens if you lie about your user agent?

It started working from yesterday (at least on Firefox nightly). I found it accidentally. Can you please try again today and see if it works?