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Contacted their support 13 days ago about my account somehow being restricted (can't buy or sell). Not a peep besides the automated response. 13 days and counting...

Wonder if anyone has an outstanding ticket being ignored that's longer than that

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Don't expect to get an answer. I had an issue as well, hasn't been resolved after 3 months. Their phone support is even a bigger joke. 2 hours of waiting and no answer then they just hang you up. GDAX (owned by Coinbase) is the same, I wasn't able to download the statements because login was suspended for some reason.

Wow, they sound a lot like Cloud at Cost:

http://penguindreams.org/blog/cloud-at-cost-part-ii-the-unsu...

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