Hacker News Reader

not likely or it would have already happened. Comcast and other ISP have consistently rated among the top of most hated companies by its customer base. I would love to tell comcast to F off but I have no choice to keep them as they are the ONLY ISP that offer Fast Internet in my area like much of the rest of the country.

https://www.pcmag.com/news/350979/comcast-is-americas-most-h... BTW sprint is also listed among the most hated.

View on HN

5G is going to solve this. You’ll affix a transmitter/receiver to a window of your house and you can bypass your cable company.

The point still stands, if a company is introducing fast lanes and slow lanes and it is making enough customers angry enough, a competitor will swoop in and take their business.

Take an extreme example of Comcast only allowing HD streaming of Comcast owned programming and throttling the rest. That would be so bad that folks would cancel Comcast, which would provide an opportunity for a non atrocious company to displace them.

As things currently stand, Comcast is good enough that a competitor can’t “out customer service” them to displace them.

Reply on news.ycombinator.com