> It's not the product, I strongly believe we have a decent product.
Check your dissonance. It’s the product.
There are numerous things I could pick holes in here, most noteably that the product tries to do far too much and probably doesn’t do one thing brilliantly. Personally I’m not going to invest my valuable time in finding out if that’s true. The ask is too big.
That said, nobody here is going to be able to give you a recipe for success. People are notoriously poor predictors of what will and won’t succeed in business. You’ve just got to work your way through this balancing intuition against feedback and data. It takes time, it takes money, and it’s really hard work.
Good luck!