I sent my last fax twelve years ago, and considered that a retrograde outlier. Some agency requiring a signed piece of paper, not accepting my emailed pdf with a pasted in scrawl, but all roses and thank you, sir when same document uploaded to a random webservice and faxed. I do occasionally give up on Humanity.
Even if we get them set up with some form of HIPAA-compliant secure file transfer service I'm not sure how well it'll work because while I can train and work with the people at that practice, there's not much I can do about the people sending them charts. Best thing I've come up with so far as a quick fix is setting up inbound faxing on their VOIP system with a pool of inbound lines - speed is slower, but they can receive multiple at once and none of them are tying up the main fax line for 3+ hours at a time.
(Well to be fair I could have posted my offer, or persuaded somebody to drive me to the realtors office, but both would have taken more time - and time is important when multiple people are bidding upon a property.)
Japan: http://www.nytimes.com/2013/02/14/world/asia/in-japan-the-fa...