"They can also cause a lot of friction because their higher level of knowledge and experience can make them refuse to follow established processes and procedures, even when there are very good contextual and historical reasons for why those processes and procedures exist at that particular organization."

Personally, I have seen that more with less qualified, younger, new cow-orkers. Particularly those who have had only one previous job. "At my last job, we did X. Therefore X is the one true way to do it."