> Why not deliver it at 7pm when I'm home from work?
Maybe because most people would like to get deliveries outside of normal working hours, but you can't (and shouldn't) force all delivery people to work outside normal working hours?
Maybe because most people would like to get deliveries outside of normal working hours, but you can't (and shouldn't) force all delivery people to work outside normal working hours?
Ever been to a restaurant or bar in the evening or on a weekend? Ever taken a bus/train/flight in the evening or on a weekend? Congratulations, you have "forced" people to provide services to you "outside normal working hours".
It's completely normal and absolutely acceptable for infrastructure to be provided at "odd" hours. Obviously, all those people must be paid extra for work outside "normal" hours. Personally, I would gladly pay more for a delivery I am more likely to actually receive.
Me too, but that's mainly because the more expensive options are worse, in my experience. For example, "free" delivery by mail into my actual mailbox vs. "premium" delivery with a parcel service forcing me to be at home an entire day on which they might come by. I would pay extra for a premium service if it were actually better.
(Agreed with your LOL at the downvoters.)
Amazon isn't likely to pay employees anything extra for working outside of "normal" hours, though.
Though, maybe there is some sort of potential market there. Get your stuff shipped to a drop location and they will deliver it to you at your convenience.
by everyone I mean the employer (which is also the product/service provider), the employees and the customers.
if none of the employees will be willing to get $x for working at evening/night, then an increase in salary for those hours might solve the issue .
how much to increase will depend upon supply and demand.
if none of the customers want a night delivery then there's no need for that anyway, and the employer won't even bother trying to find a solution.
if only a small amount of customers want a night delivery - then the employer might setup a solution where you need to pay 1.5x of the regular price in order for it to be profitable enough for the employer and the employees.
if most customers want a night delivery - then the employer will need to make large adjustments in order to fulfill its customers' needs, or some other competitor will fill the gap.
So why do the last-mile delivery drivers get a break?