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Comment by cjensen | Hacker News Reader

Today Amazon delivered a package to me at work.

They ignored the "deliveries in rear" sign which directs them to the shipping dock. Went to front desk instead.

They parked across a handicapped space in front. Not "in" the space, but askew so that it also blocked the handicap loading area between the two handicapped spaces.

I like UPS. They're professionals.

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Isn't it funny that we consider the "last mile" or even last few feet the difficult part of deliveries, something that can't possibly be automated, but there are countless cases of presumably capable humans failing at basic but organic tasks like reading a sign or opening a gate.

I suspect this (and a lot of the issues often associated with deliveries) are because drivers are pressured into making as many deliveries as possible, so saving 30 seconds per delivery really adds up over a day.

Yeah, it's this. all the Amazon logistics guys drive around like lunatics in my area and my company's daily DPD collection driver says they are penalized for bringing a package back so they absolutely have to find somewhere to leave it.

Whats annoying is all of the big UK delivery companies offer a live tracking feature now and a one-hour delivery window with interactive SMS systems to manage delaying delivery etc. Amazon offers nothing, it's like going back 10 years as the parcel will arrive sometime between 8am and 8pm

> my company's daily DPD collection driver says they are penalized for bringing a package back so they absolutely have to find somewhere to leave it.

Much better than the situation with UPS/USPS which don't even bother to ring the doorbell.

https://disabledaccessdenied.files.wordpress.com/2013/07/ups...

See, pros park two spaces.

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