Thank you for your response and advice. Yes, she owns the license as well as the new firm she joined has purchased the software they use. She doesn't want to go through re-installing and asking for the software again because of the time crunch she is in.
The suggestion in buying a new laptop at this time is not an expense we can take on. I will have to think of something else as the clean wipe is the only way to do it I guess.
Thank you.
If this isn't a license issue the price of replacing the laptop would be way less. The model you mentioned previously sells brand new for $900 or less. I saw some refurbished models for ~$300.
Is her new firm providing her with a laptop? It strikes me as odd that law firms have a BYOD policy when the data that is stored on them is sensitive and proprietary
The purchase of the laptop when bought new was over $2K. My wife is frugal and won't spend more money on another "new" or "refurb" computer.
Licensing is not an issue. It's the scarce time and how busy my wife is that I can't wipe and re-load.
But, reading everyone's comments the best way is to wipe. I will provide that option to my wife and proceed when I can to wipe and re-install.
Thank you for your response.