Furthermore, the parent company Jolla, did a horrible job with their tablet fundraiser and subsequent crash. This bred a lot of badwill in many like me. For me the biggest issue wasn't even the loss of money, since I understood the risks involved with a hardware fundraiser. It's that they were not transparent or open with the community; infrequent and opaque updates were the norm. Then all of a sudden they ran out of money and we're told maybe if we're lucky we'll get a refund eventually? They'll have to do a lot better to gain my trust.
For comparison, I also funded the Pyra [0], an ultra portable mini computer which runs Debian. Despite having paid more, and having already waited much longer, I have no big complaints. The team posts very detailed updates every 1 or 2 weeks. When anything goes wrong or things get delayed, they include it in the update.