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I was some of the human time and productivity lost due to ads.

Getting them to admit any wrong, from a technical issue, to anything, is like pulling teeth from a live dinosaur.

Good. Hopefully they take their refund and invest it in something useful. But knowing the industry, the refund was in the form of an account credit, and that money is already lost to the system regardless.

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The account credit probably goes to the agency, and the actual customer is none the wiser. Or it gets credited to some kind of covering-our-asses fund that can be used by the agency to make the click-through cost look a little less bad at the end of the next quarter.

The former would be theft, and the later would be fraud. So, let's hope not...

Although I'm not in the industry, I assume that depends on verbose and difficult to understand contact terms...

Ha ha ha,

Which account registered the "fraudulent * " clicks? That account receives $X per click, which we've determined, and no you can't see our math. Proprietary information, don't'cha'kno.

*Advertising host admits no wrong-doing, has investigated itself, and found itself not at fault. Offer subject to limitations. See Attorney General for details.

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